This app allows you to track how much time employees spend on activities scheduled in the Employee Schedule calendar. If the actual time deviates from the planned time, the manager will be notified.
Data in the Employee Activity calendar is recorded automatically when the operator changes the current activity on the main page of the Customer Service workspace. These records cannot be edited, so it is convenient to use the app to monitor the actual time worked by employees.
The operator sees only their own activities, while the manager sees the activities of their subordinates.
By default, activities are displayed as a monthly calendar. You can change the period to a week or a day, as well as switch the display view to a list.
At the top of the app page, there is a search bar for activities by parameters.
By clicking on an event in the calendar, you can open a page with information about the type of activity, start and end times, and the employee. In the right panel, you can assign tasks and conduct correspondence.
Found a typo? Select it and press Ctrl+Enter to send us feedback