You can monitor the status of processes and quickly fix errors. To do this, click Administration > Error Monitor. Here you can see all process instances where an error occurred during execution.
начало внимание
Only users included in the Administrators group have access to the Error Monitor.
конец внимание
The main information about the errors is displayed as a table. You can see the process name and version, the workspace and app in which the process was created, as well as the start date and the author.
Instances in the table can be sorted by name, author, and start date. To do this, click on the name of the desired column.
If the enableUpdatedErrorListMonitor
feature flag is enabled, the error monitoring page additionally allows you to:
- Search for process instances by their parameters using the search bar.
- View error messages and their occurrence dates in dedicated table columns.
- Customize the table layout.
- Sort instances by any column.
To enable the feature flag for SaaS version, contact your BRIX manager. For On-Premises versions, refer to Modify BRIX Enterprise parameters and Modify BRIX Standard parameters articles.
Please note that the page refreshes and only displays errors logged after enabling the feature flag.
You can view the process step where the error occurred. To do it, click the instance name in the table. On the opened page, navigate to the History tab. The failed activity is highlighted in red text. On the process map, the activity is outlined in red.
Fix an error
To fix an error, click the icon to the right of the process name.
The following actions are available in the menu:
- Restart. Start the process from the first step.
- Skip step. Skip the step with the error. The process will go to the next activity on the diagram.
- Update version. Apply the latest published version of the process to the active process instance.
- Interrupt process. Terminate the process execution. Please note that if interruption rules interruption rules are configured for a process and it has a parent or child processes, their instances will also be terminated.
In addition, you can apply one of the actions to more than one process instance at once. To do this:
- Select the process instances.
- Click the Bulk Action button that appears above the table and select an option from the list. After that, the operation page will open. There, you can:
- Start the action immediately by clicking the Start button.
- Perform the action later on the Bulk Operations page. To do this, close the page.
Update data
To update the error monitor, click the Update button above the table.
If you want support staff to quickly solve issues with business processes, set up the automatic data update. To do this, select the Automatically option in the Update: field above the table.
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