On the Tickets: My Dashboard page, you can filter tickets by specific parameters, generate a report based on them, and save the report to track progress on a release.
This report is useful for various members of the development department:
- Developers and testers can find the highest priority tickets to work on first.
- Product owners and team leads can view and plan the workload of the development team or of all employees of a specific area of responsibility.
- Product owners can find postponed tickets, review their status, and decide on further action. They can also view and schedule tickets for current and upcoming releases and sprints.
- The head of development and product owners can see tickets assigned to a specific team member.
- The head of development and product owners can find tickets that were released as part of a specific release.
To display a ticket list:
- Click the +Dashboard button on the top panel of the page.
- Enter a name for your dashboard.
- Set the filters to search and sort tickets.
- Click Search / Update.
You can view detailed information about a ticket by clicking its title.
Use the special icons to perform the following actions with the report data:
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Pin the report as a tab on the top panel of the page. This allows you to quickly return to it later. Saved reports are only visible to their creator. To share a report, download it in JSON format. |
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Reorder dashboard tabs by dragging them left or right. |
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Duplicate the report data. This creates a new report that you can rename and save as a new tab on the top panel of the page. |
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Download as JSON. Use this option to export the report filters for use on another device. Note: the ticket data itself will not be saved. |
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Load from JSON. Import pre-configured filters to quickly search for tickets based on set parameters. |
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Delete. Select a report and click the trash bin icon to remove it from your list of saved dashboards. |
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