# Tickets: My Dashboard

> [HTML Version](ticket-dashboard.html)

On the **Tickets: My Dashboard** page, you can filter tickets by specific parameters, generate a report based on them, and save the report to track progress on a release.

This report is useful for various members of the development department:

- Developers and testers can find the highest priority tickets to work on first.

- Product owners and team leads can view and plan the workload of the [development team](release-settings.md#dev-team) or of all employees of a specific [area of responsibility](release-settings.md#responsibility-area).

- Product owners can find postponed tickets, review their status, and decide on further action. They can also view and schedule tickets for current and upcoming [releases](release.md) and [sprints](release-start.md#sprint).

- The head of development and product owners can see tickets assigned to a specific team member.

- The head of development and product owners can find tickets that were released as part of a specific release.

To display a ticket list:

1. Click the **+Dashboard **button on the top panel of the page.

2. Enter a name for your dashboard.

3. Set the filters to search and sort tickets.

4. Click **Search /** **Update**.

You can view detailed information about a ticket by clicking its title.

Use the special icons to perform the following actions with the report data:

| | |
|------|------|
| **(ticket-dashboard-2.png)** | Pin the report as a tab on the top panel of the page. This allows you to quickly return to it later. Saved reports are only visible to their creator. To share a report, download it in JSON format. |
| **(ticket-dashboard-3.png)** | Reorder dashboard tabs by dragging them left or right. |
| **(ticket-dashboard-4.png)** | Duplicate the report data. This creates a new report that you can rename and save as a new tab on the top panel of the page. |
| **(ticket-dashboard-5.png)** | Download as JSON. Use this option to export the report filters for use on another device. Note: the ticket data itself will not be saved.  |
| **(ticket-dashboard-6.png)** | Load from JSON. Import pre-configured filters to quickly search for tickets based on set parameters. |
| **(ticket-dashboard-7.png)** | Delete. Select a report and click the trash bin icon to remove it from your list of saved dashboards. |