# Employee schedule in the Customer Service solution

> [HTML Version](schedule-in-customer-service.html)

To plan the working day and monitor the time worked, the Customer Service solution provides the following **Calendar** type apps:

- [Employee Schedule](employee-calendar-service.md). It shows the operator's scheduled work shifts. In this app, the employee can check their working hours, and the head of the department can see the upcoming employee shifts.

- [Employee Activity](employee-activity-service.md). It allows you to track the amount of time an employee spends on a specific activity. The manager can view the activities of all employees in the department.

These calendars are automatically populated with data from the [Shift Types](customer-service-setting.md#shift), [Work Schedule](customer-service-setting.md#work-schedule), and [Activities](customer-service-setting.md#activities) directories.