# Employee Activity app in Customer Service

> [HTML Version](employee-activity-service.html)

This app allows you to track how much time employees spend on [activities](customer-service-setting.md#activities) scheduled in the [Employee Schedule](employee-calendar-service.md) calendar. If the actual time deviates from the planned time, the manager will be notified.

Data in the **Employee Activity** calendar is recorded automatically when the operator changes the [current activity](customer-service-requests.md#set-activity) on the main page of the **Customer Service** workspace. These records cannot be edited, so it is convenient to use the app to monitor the actual time worked by employees.

The operator sees only their own activities, while the manager sees the activities of their subordinates.

**(employee-activity-service-1.png)**

By default, activities are displayed as a monthly [calendar](360028290132.md). You can change the period to a week or a day, as well as switch the display view to a list.

At the top of the app page, there is a [search](360009669952.md) bar for activities by parameters.

By clicking on an event in the calendar, you can open a page with information about the type of activity, start and end times, and the employee. In the right panel, you can assign tasks and conduct correspondence.