# Article page

> [HTML Version](article-card.html)

On the article page, you can view complete information about it:

**(article-card-01.png)**

1. On the **General** tab:

- You can see the total number of article views, as well as the date and time of the last modification.

- The **Description** section displays the final version of the article.

- You can rate an article using the **(article-card-2.png)** buttons. When clicking on the **(article-card-3.png)** icon, the article is added to your favorites. You can access the list of selected articles from the external portal page or from the [Knowledge Base](knowledge-base-report.md) page.

- The **Related Items** section displays a link to the service associated with the article, as well as a list of additional files.

2. On the **Related Problems** tab, you can view a list of [workarounds](problems.md) that supplement the article.

3. On the right side panel of the page, a publication status indicator shows whether the article is published on the external portal.

## Send an article for approval or review

After creating an article, the author can send it to a manager for approval, for example, before publishing on the external portal, or to other operators for review. To do this:

1. In the upper-right corner of the article page, click the(send-icon.png)button and select the desired action.

2. In the window that opens, specify the employee who will receive the task to review or approve the new article.

3. Click **Send**.

Once the specified employee completes the task, their resolution will be displayed on the article page.

For more details on reviewing and approving app items, see [Ready-made document routes](360010245000.md).

## Edit an article

Users with [edit permissions](360007527512.md#assign) can modify the main text of the article as well as its parameters. To do this, open the article page and click the **Edit** button.

When changes are saved, the updated version of the article will also appear in the [Articles](chat-lines-templates.md) directory within the [Live Chats](chat_lines.md) workspace. If the article is public, it will also be updated on the external **Service Desk** portal.