﻿# Add a campaign to the customer journey map scenario

> [HTML Version](newsletters-in-journey-maps.html)

You can add the following activities to the scenario to send newsletters to subscribers if their data matches the conditions [specified in the trigger](triggers-in-journey-maps.md):

- [Email](#email) to send an email if you’ve configured an integration module for an email service.

- [Messenger](#messenger) to send a message via messenger if you’ve configured an integration module for it.

Multiple campaigns can be executed within a single scenario. For more information, see [Use cases for customer journey map scenarios](journey-maps-use-cases.md).

## Email activity

It sends an email to the subscriber. First, you should configure a custom integration module for an email service. Read more in [BRIX TS SDK](https://tssdk.brix365.com/en/latest/modules/_301_integration_marketing_.html). 

In the block settings, fill in the fields:

**(journey-maps-scenario-10.png)**

- **Name\***. Enter the name of the block in the scenario.

- **Campaign name\***. Enter the name of the email campaign.

- **Subject\***. Specify the subject of the email.

- **Sender’s name\***. Specify the sender.

- **Sender’s email\***. Enter the email address from which emails will be sent.

- **Email campaign** **service\***. Select the email service with which the integration is configured.

- **Email template\***. Select a [template](templates.md) for the email.

Click **Save**.

## Messenger activity

It allows you to send a message to a client in a chat with a messenger bot.

For proper operation, the system administrator must first configure integration with the messaging service or directly with the bot via the [custom integration module](create-extention.md). For more information, see [BRIX TS SDK](https://tssdk.brix365.com/en/latest/modules/_301_integration_marketing_.html). 

In the block settings, fill in the following fields:

**(newsletters-in-journey-maps-1.png)**

- **Name\***. Enter the name of the block in the script.

- **Message body\***. Enter the message text for the client.

- **Campaign module\***. Select the messenger service with which the integration is configured.

- **Messenger\***. Select the messenger for the campaign.

- **Bot\***. Specify the bot with which you configured the integration in the custom module.



Save the settings.

