﻿# Configure the list of available email services

> [HTML Version](corporate-email.html)

When connecting personal email accounts in the [Email](email-workspace.md) workspace, users select an email service from a list. Available options are specified by the [system administrator](360006871932.md#administrator) in **Administration > Email > Email Service Settings**. Here you can:

- [Add connection parameters for a corporate server](#add-corporate-server).

- [Hide email services not used by the company](#hide-option).

- [Restrict users from entering connection parameters manually](#restrict-manual).

## Add a corporate email server

To save users from having to manually specify the connection settings to the organization’s email server, you can save its parameters. The corporate server will appear among the options available to users when connecting an email inbox.

To do this:

1. Go to **Administration > Email >** **Email Service Settings**. A page with a list of all available services will open. To add a new one, click the **+ Add** button.

**(corporate-email-1.png)**

2. In the window that opens, enter the name of the email service. The user will see it in their [profile settings](connect-email.md#email-service) in the list of services available for connection.

**(corporate-email-2.png)**

3. In the **SMTP Settings** and **IMAP Settings** sections, specify the SMTP and IMAP server names. They must consist of the following parameters:

- Protocol name.

- Your domain or email provider separated by a period.

- Connection port separated by a colon.

Examples: **smtp.myserver.com:465** and **imap.myserver.com:993**.  
  
You can view the server parameters in the settings of your current email client. For example, in Mozilla Thunderbird, go to the **Server Settings** and** Outgoing Server (SMTP)** sections. You can also obtain the connection details for the SMTP and IMAP servers from the administrator who set up your corporate email.

To configure connections to SMTP and IMAP servers, specify:

- **SMTP server\***. The outgoing mail protocol parameters and the port used, for example:

	- 25 for an unsecured connection.

	- 465 for a TLS-encrypted connection.

	- 587 for a STARTTLS-encrypted connection.

- **IMAP server\***. Incoming mail protocol parameters and the port used, for example:

	- 143 for an unsecured connection and a connection with STARTTLS encryption.

	- 993 for a connection with TLS encryption.

- **Connection protection**. The data encryption method used by the SMTP or IMAP server: **STARTTLS** or **TLS**. If security is not applied, select **No**.

4. In the **Configure Email Usage in Business Processes** block, you can disable sending emails from user addresses at the company level, which is done using the [Send personal email](send-personal-email.md) activity. However, each employee can set [personal email permissions](360016398552.md#email-tab).

5. Click the **Save **button.

After that, the name you set for your corporate email will be displayed in the list of services available for connection. The user can select the service you configured, enter their login and password, and start using their email in the BRIX interface.

To edit the connection parameters to the company’s email server, click the gear icon next to its name in the list. After that, the connected corporate email of users will continue to work. Reconnection is not required.

## Delete a corporate server

Upon deletion, a server becomes unavailable to users and disappears from the **Administration > Email > Email Service Settings** page.

To delete a server from the list, click the **(recycle-bin-icon-3-red.png)** icon next to its name. You will see a confirmation window listing users whose **Email** workspace will stop working after deletion. Click **Delete** and save the settings.

The connection to the server will be interrupted. When logging into the system or accessing the **Email** workspace, users will see an error notification. However, previously received or sent emails will still be displayed in the workspace.

## Hide unused services

You can hide an email service from the list of available options for connecting a personal email account. For example, if your organization only allows connections to addresses with a corporate domain, you can hide standard services.

To do this, click the **(eye-icon.png)** icon next to the service name and save the settings.

Users will no longer be able to link an email using the hidden service. Previously connected inboxes will remain active.

To make the service available again, go to **Administration > Email > Email Service Settings **and click the **(crossed-eye-white-background.png)** icon.

## Restrict manual entry of connection parameters

By default, users can connect an email service not listed in the available options. This is done by selecting the **Other** option and manually entering parameters for SMTP and IMAP servers.

You can restrict users from manually entering connection settings. To do this, on the **Administration > Email > Email Service Settings** page, uncheck the box in the field **Allow entering details of the mailing server manually** and click **Save**.

**Other** will no longer appear in the list of available options. For users who have already entered connection parameters manually, the email client will continue to work.

